Metrologic MS7120-106 User's Guide

Remote MasterMind™for ScanningScanner Management Software Installation and User’s Guide

2 - 2Server InstallationNote: Java and Apache Tomcat must be installed on the server before you install ReM. For information about installing Java, v

2 - 35. If you accept the terms of the license agreement, click I accept... 6. Click Next.7. Click Next.

2 - 48. Click Install.9. Click Finish to close the installation wizard.10. Click Yes to restart the server.Client Agent InstallationNote: If Java is n

2 - 51. Double-click Setup.exe.2. Select Client (Host Computer).3. Select a Scanner Model.The Scanner Model dropdown is used to tell ReM how to recogn

2 - 6• If the interface port is changed when swapping a scanner, autodetection will not work, and ReM must be reinstalled with the new interface port

2 - 7www.honeywellaidc.com.If you select USB IBM OEM/SurePOS, a default Product ID of 0x0009 displays. You can change this value if you use different

2 - 88. If your device is not explicitly licensed for use with Remote MasterMind and you have all of the required license information, click Deploy Re

2 - 99. Complete the Licensing Tool fields. License File Path is required, but the other file paths are optional. However, if you enter another file

2 - 1012. If you accept the terms of the license agreement, click I agree... 13. Click Next.

2 - 1114. Click Next.15. Click Install.

DisclaimerHoneywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document w

2 - 1216. Once the program has finished, click Finish to close the installation wizard.17. Click Yes to restart the computer.(If you deployed the Filt

2 - 13Uninstalling the Client AgentNote: Filter driver only – If you are uninstalling and re-installing the client be certain to restart your PC in be

2 - 14SampleConfigsThis folder contains example ReM.config files that show configuration syntax for different scanner mod-els and interfaces. You can

2 - 15• ...Log\ScannerConfigUtility.txt contains detailed results of the push, pull and update firmware operations performed during installation.ReM.c

2 - 16Note: All paths in the config files should be relative. The ReM Silent Installer does not support absolute paths.Configuration ExamplesThe file

2 - 17ReM.config to install MBean for Genesis 7580 scanner on RS232 using the JPOS driver:<ReMConfig><ConfigurationData><MBeanType>J

2 - 18ReM.config to install MBean for IT4600 using DMAgent:<ReMConfig><ConfigurationData><MBeanType>HHI</MBeanType><Scanner

2 - 19ReM.config to install MBean for Stratos 2400 on USB IBM/SurePOS using JPOS and the ReM Licensing Too l:<ReMConfig><ConfigurationData>

2 - 20ReM.config to install MBean for Genesis 7580 on RS232 using the Filter Driver, with Physical Port and Virtual Port:<ReMConfig> <Conf

2 - 21ReM.config to install MBean and JRE for Genesis 7580 on RS232 using the Filter Driver:<ReMConfig> <ConfigurationData> <

iChapter 1 - IntroductionOverview ...

2 - 22Port UsageBefore you begin using ReM, certain ports on either the server or the client(s) must be open. To open these ports, turn off Windows F

2 - 23Force COM Port for USB Serial DeviceThe Honeywell Scanning & Mobility (HSM) USB Serial Driver is a CDC ACM driver that exposes HSM USB scann

2 - 247. Under Ports (COM & LPT) right click on the device and select Properties.8. Select the Force COM port tab.9. Check Force COM Port Feature

2 - 25Setup ChecklistThe following table lists a series of conditions that should be met before ReM can operate most effec-tively: Note: For more info

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3 - 13Using Remote MasterMindGetting StartedRemote MasterMind’s web browser-based interface allows you to manage scanners from either the web server o

3 - 2Remote LocationSince ReM is web based, you can access it remotely from other computers on your network by opening your web browser and typing the

3 - 3IP AddressesFrom this section of the Admin Settings page, you can establish where on your network ReM searches for scanners when you use the Find

3 - 4To add a new address range:Complete the bottom row of the IP Addresses table by typing the desired Subnet Group, Subnet Name, Network Address (de

3 - 5Network ScanIf your network uses dynamic IP addresses and you have specified MAC addresses in the Locations file, you must run a Network Scan by

iiFind Page ... 3-10Performing

3 - 6To establish ReM administrative settings:1. Change the parameter(s) in the Admin Settings section that you wish to alter:Parameter DescriptionTab

3 - 7License File A Zip file containing license files for different scanners (see page 3-26). The name of each license file within the Zip file must

3 - 82. Click Save Settings.Note: Changes to the Admin Settings section are not immediately available on other ReM pages to you or other ReM users. Th

3 - 9Manage UsersThe Manage Users feature allows you to add or delete users and change passwords.To add a new user, click New User, type in the user n

3 - 10Find PageNote: With the exception of Admin Settings, you cannot use any of the other ReM pages without first finding at least one device on the

3 - 113. Select Find All to search for all scanner models or specify a particular model from the Scanner Model list. Note: To ensure the most accurat

3 - 12In addition, the results of a tab on the Find page are also available on that same numbered tab on the Update, Configure, Statistics and Monitor

3 - 13Update PageThe Update page allows you to flash the firmware on multiple devices on a network at the same time. The firmware file is established

3 - 145. The message “Update in Progress” displays below the Update Firmware button until the update is complete. Once the flash is completed, ReM di

3 - 15• Click Save Report to generate a CSV file containing the results of an update for the current tab. The report contains the firmware file name,

iiiScanner Model Names ...B-2Decode Bar Code Typ

3 - 16Pull/Push Configuration1. Select the check boxes next to the desired scanners or click Select All. Once the operation is complete, ReM displays

3 - 17version, serial number, primary interface, and return code (error). See Appendix C for more information about ReM Reports.• To save a copy of th

3 - 183. Click on a specific scanner to display statistics.The actual statistics reported may differ depending on the scanner model. The message “NOT

3 - 19Statistics Page Options• Click Stop Update to freeze the statistical information so that it does not update according to the automatic refresh p

3 - 20Monitor PageThe Monitor page displays scanner health information, such as connection status and error information. You can use the Monitor page

3 - 213. Click on a specific scanner to display monitor results. The results may differ between scanner models.

3 - 22The following table contains common monitoring values. However, the information displayed may differ depending on the scanner model being monito

3 - 23Monitor Page Options• Click Stop Update to freeze the monitor information so that it does not update according to the automatic refresh period (

3 - 24Scheduler PageYou can use the Scheduler page to set a schedule for any operation like pull, push or flash. The sched-uler service running on the

3 - 254. For monthly scheduled operations, specify a day of the month (1 to 31) then enter the time.For weekly scheduled operations, select a weekday

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3 - 26Licensing PageSome Honeywell scanner models allow you to purchase decoding licenses to enable additional device functionality. You can use the

3 - 27The Licensing page results report any errors as well as those scanners with a success status. Note: A change to the license file on the Admin Se

3 - 28Scanner StatusTo check the status of a scanner on a client:1. On the client, click Start>All Programs>Honeywell>Remote MasterMind>Sc

3 - 29Changing a Scanner on a ClientFor non MS and IS models, if you want to replace a scanner on a client already running the ReM client agent with a

3 - 30RemApnt.configThe file RemApnt.config stores the configuration information for the ReM Licensing tool, including scanner name, scanner ID, and f

3 - 31Creating a Configuration File Using the ReM InstallerSince the ReM Client Agent is already installed on the host, you do not need to go through

3 - 32LicenseFilePath=C:\Program Files\JPOSScanner\ReMLicensingTool\license.txtIsUseGoldenSetting=yesIsFlashCoprocessorMain=yesIsFlashMainprocessor=ye

4 - 14TroubleshootingThe following troubleshooting guide is for reference purposes only. Contact a customer service repre-sentative or technical supp

4 - 2An upload operation is fin-ished successfully but the file is not transferred to the web server.Or...A file transfer fails.Or...The ReM Scheduler

4 - 3The “... in Progress” anima-tion is not displayed when performing an operation on the Find, Update, Configure, or Licensing pages.Your browser is

1 - 11IntroductionOverviewRemote MasterMind (ReM)™ for Scanning provides your business with one system to manage all bar code scanners within a networ

4 - 4ReM Client AgentSymptoms Possible Causes SolutionReM client installation hangs after accepting the license agreement.User is trying to install fr

4 - 5ReM cannot connect to the scanner.The client and server are not communicating. This may be caused by network secu-rity or your firewall.Trying p

4 - 6The broadcast.log is recording heartbeats but not broadcasts.The log hasn’t received a broadcast yet. Under ReM default operation, broadcast inf

4 - 7IS or MS Model ScannersFor Honeywell and legacy Metrologic scanner models beginning with IS or MS:The ReM client agent runs correctly until you r

4 - 8After a push operation, the ReM web interface displays the scanner with a “Discon-nected” status.You may have downloaded the wrong file to the sc

4 - 9Other Model ScannersFor Honeywell models that do not begin with IS or MS and legacy Hand Held Products models:Symptoms Possible Causes SolutionRe

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5 - 15Customer SupportTechnical AssistanceIf you need assistance installing or troubleshooting your device, please contact us by using one of the meth

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6 - 16End User License AgreementEnd User License AgreementThis License Agreement (“Agreement”) is a legal agreement between you and Honeywell Internat

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6 - 2DISCLAIMERS AND LIMITATIONS OF LIABILITY: THE SOFTWARE IS NOT FAULT TOLERANT, AND IS PROVIDED AS IS AND WITH ALL FAULTS. TO THE MAXIMUM EXTENT P

A - 1AConfiguration and Test Bar CodesIS and MS ModelsUse the following bar codes for Honeywell scanners with model numbers that begin with MS or IS a

A - 2Other ModelsUse the following bar codes for all other ReM-supported Honeywell and legacy Hand Held Products scanners:JAVAPOS AND OPOS CONFIGURAT

A - 3USB HID Keyboard Configures the device to use the USB HID keyboard inter-face.Configures a Generation 6 device to use the USB HID key-board inter

A - 4

B - 1BReferenceError CodesThe following tables describe the codes that ReM displays (returns) if it encounters an error during an operation.Code Name

B - 2Scanner Model NamesModel names may differ depending on how and/or where they are used in ReM. The table below lists how a model is labeled in ea

B - 3• The scanner model reported by the scanner’s firmware, which is displayed in Find results for example (see page 3-11).•The ScannerID required by

B - 4Note: “1902” represents 1902 and 1912 devices.Note: For the latest list of compatible models, please visit www.honeywellaidc.com or contact your

B - 5M093 Airline 2 of 5 (15 digit)M094 Matrix 2 of 5M095 TelepenM096 UK PlesseyM097 Airline 2 of 5 (13 digit)M098 Standard 2 of 5M099 TriopticM101 RS

2 - 12Installing Remote MasterMind for ScanningOverviewRemote MasterMind for Scanning (ReM) must first be installed on a server and then on each clien

B - 6UPOSIf the Barcode Type starts with “U”, then the next three numbers represent the UPOS code type:Barcode Type SymbologyU000 Unknown symbologyU10

C - 1CReM ReportsReport IndexThe table below explains where each report is located in the ReM web console:Report ComparisonThe table below lists the f

C - 2Base Part NumberXXBase Serial NumberXXBattery VoltageXXBluetooth PINXXBoot Loader Build DateXXBoot Loader Software NumberXXCode TypeXCom-pleted A

C - 3HBTS XHours of OperationXImager TypeXXInterface XIP AddressX XXX XXXXXJPOS LevelLicensing File NameXLinked Base AddressXXLocation X X X XLogical

C - 4Scanner NameXXScanner StatusXSchedule Descrip-tionXSchedule NumberXSched-uler Sta-tusXSchedule TypeXSerial NumberX X XXX XXXXSoftware Build DateX

Sample SymbolsUPC-A0 123456 7890Interleaved 2 of 5Code 128EAN-13Code 39Codabar1234567890Code 1289 780330 290951BC321A13579BCode 93123456-9$Straigh

Sample Symbols6543210ID-tag (UPU 4-State)J18CUSA8E6N062315014880TPDF417PostnetCode 49Car RegistrationZip Code1234567890Data MatrixQR CodeTest SymbolNu

Sample SymbolsAztecMaxiCodeMicro PDF417Package LabelTest MessageTest MessageOCR-B with Modulo 10 check characterOCR-A with Modulo 36 check character

™ Honeywell Scanning & Mobility9680 Old Bailes RoadFort Mill, SC 29707www.honeywellaidc.comReMSTA-UG Rev F11/11